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Troubleshooting

How to solve hardware issues or general issues with the POS

  • App Issues - An item is not showing on the mobile app, what do I do?
  • App Issues - Patrons Not Showing Up on the POS
  • App Issues - QR Code Isn't Scanning
  • Cash Drawer (FIIT POS) - Cash Drawer Not Opening
  • Cash Drawer (Nōwn POS) - Cash Drawer Won't Open
  • Credit Card Terminal (FIIT POS) - Credit Card Machine Not Working
  • Credit Card Terminal (FIIT POS) - Terminal Isn't Working
  • Credit Card Terminal (Nōwn POS) - Clover Troubleshooting
  • Credit Card Terminal (Nōwn POS) - First Data Terminal Troubleshooting
  • Meal Plans - Why do All New Patrons Have a Meal Plan Balance of Zero?
  • POS Issues - My POS is acting FUNKY!
  • POS Issues - My POS is showing a black screen with a spinning wheel!
  • Printer ( FIIT POS & Nōwn POS) - Printer Advanced Troubleshooting
  • Printer (FIIT POS) - Printer Not Working
  • Printer (Nōwn POS) - Kitchen tickets are not printing for an item!
  • Printer (Nōwn POS) - Printer Not Working

Categories

  • Initial Back End Set Up
  • Configuring the POS (Front End)
  • Menus and Service Periods
  • Training Material
  • Hardware Set Up Help
  • Meal Plans
  • Mobile App
  • Nōwn - FIIT Integration
  • Students and Staff
  • Troubleshooting
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